Privacy Policy Statement

Rapid Rabbit Laboratories (hereinafter referred to as "the Company," "we," or "our") is headquartered in Shenzhen, China, and is committed to protecting the privacy and security of customers' personal information. This privacy policy applies to our online services and governs the collection, processing, and disclosure of personal data of global users (hereinafter referred to as "users," "you," or "your").

By accessing and using our services, you acknowledge that you have read, understood, and agreed to be bound by the terms of our privacy policy. Your continued use of our services signifies your ongoing consent to these terms. We encourage you to regularly review our privacy policy to stay informed of any updates or changes.

1.Summary

This privacy policy is designed to inform you about what information we collect when you use our services, how we use your information, how we protect that information, and who can see it. You should read the privacy policy below to understand the full details.

• We do not sell or share your personal information. Third parties that provide services on our behalf must protect your information.

• We collect information directly from you, from your transactions with us, and from third parties.

• We use your information to provide and improve our services, communicate with you, and for other service-related purposes.

• We employ technical, physical, and managerial measures to protect your personal information and limit access to it.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Including but not limited to your name, address, email address, phone number, etc. We may collect this information when you register an account, subscribe to our services, contact us, or participate in other interactions we provide.

• Technical Information: Including but not limited to your IP address, browser type, access time, device information, etc. We may automatically collect this information when you visit our website or use our services.

• Usage Information: Including but not limited to information on how you use our website and services, such as pages visited, links clicked, search keywords, etc.

• Transaction Information: Including but not limited to payment information and purchase records. We may collect this information when you conduct transactions through our website or services.

3. How We Use Your Information

We may use your information for the following purposes:

Providing Services: Using your information to provide, maintain, and improve our services and products.

Customer Support: Using your information to respond to your requests, questions, and complaints, and to provide customer support.

Personalized Experience: Using your information to personalize your experience and recommend content.

Marketing and Promotions: Using your information to send you updates and notifications about our services, products, and promotions.

Analysis and Research: Using your information for data analysis and research to improve our services and products.

Legal and Compliance: Using your information to fulfill our legal obligations and protect our legal rights.

4. Information Disclosure

We may disclose your information in the following circumstances:

Third-Party Service Providers: We may share your information with third-party service providers to provide services on our behalf, such as payment processing, data analysis, and marketing.

Legal Requirements: We may disclose your information when required by law or in response to legal requests.

Protection of Rights: We may disclose your information when necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

Business Transfers: In the course of business restructuring, mergers, sales, or transfers, we may disclose or transfer your information.

5. Information Protection

We take reasonable technical and organizational measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. These measures include but are not limited to encryption, access control, and firewalls.

6. Information Retention

We retain your information only as long as necessary to fulfill the purposes described in this policy or as required or permitted by law. The specific retention period depends on the type and purpose of the information.

7. Your Rights

Under applicable privacy laws, you may have the following rights:

Access: The right to request access to the information we hold about you.

Correction: The right to request correction of inaccurate or incomplete information we hold about you.

Deletion: The right to request deletion of the information we hold about you.

Restriction: The right to request restriction of our processing of your information.

Data Portability: The right to request that your information be provided to you or a third party in a structured, commonly used, and machine-readable format.

Objection: The right to object to our processing of your information based on legitimate interests, or to object to direct marketing.

8. International Data Transfer

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We ensure that such transfers comply with applicable data protection laws.

9. Online Credit Card Transactions

All online credit card transactions are processed through third-party payment processors. We do not directly collect or store your credit card information.

10. Cookies and Similar Technologies

We may use cookies and similar technologies to collect information to improve your user experience, analyze trends, administer the site, track users' movements around the site, and gather demographic information.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites.

12. Privacy Policy Updates

We may update this policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Continued use of our services after the changes have been made constitutes acceptance of the updated policy.

Last Updated: May 23, 2024

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